jeeta7 Privacy Policy

When you create a jeeta7 account we collect: your full legal name, date of birth, gender, residential address (including city and division — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), email address, and mobile phone number. This data is necessary to open your account, verify your identity, and communicate with you about your account activity.

As part of our Know Your Customer (KYC) programme, we may collect copies of government-issued identity documents such as your National ID card, passport, or driving licence. We may also collect proof of address (utility bills, bank statements) and payment method verification (bKash, Nagad, or Rocket wallet screenshots). These documents are used solely for identity verification, age confirmation (21+), and anti-money laundering compliance.

We record all financial transactions on your account, including deposit amounts, withdrawal requests, payment methods used (bKash, Nagad, Rocket, Upay, bank transfer, USDT), transaction reference numbers, and timestamps. We do not store full payment card numbers. Financial data is used for payment processing, fraud prevention, regulatory record-keeping, and dispute resolution.

We collect records of your gameplay activity including games played, bets placed, wager amounts, game outcomes, session durations, and bonus usage. For sportsbook users, this includes markets bet on (e.g., BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), odds accepted, and settlement results. This data supports responsible gaming monitoring, bonus integrity checks, and game dispute resolution.

When you access the Platform, we automatically collect technical data including your IP address, browser type and version, device type and operating system, screen resolution, language settings, referring URL, pages visited, and session timestamps. We may use cookies, local storage, and similar technologies (see Section 7 — Cookies) to recognise returning visitors and personalise your experience.

We process your data to operate the Platform, create and manage your account, authenticate your login sessions, process deposits and withdrawals, apply bonuses and promotions, and provide customer support. This processing is necessary for the performance of our contract with you and cannot be opted out of while you hold an active account.

We use your identity, device, and transaction data to detect and prevent fraudulent activity, money laundering, bonus abuse, duplicate account creation, and unauthorised access. Our automated risk-monitoring systems analyse behavioural patterns in real time. Where suspicious activity is detected, your account may be reviewed, temporarily suspended, or referred to relevant authorities.

With your consent, we may use your contact details and gameplay preferences to send you promotional communications about jeeta7 offers, seasonal bonuses (e.g., Eid, Pohela Boishakh, IPL season promotions), new game releases, and VIP programme updates. You may withdraw marketing consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email. Withdrawal of marketing consent does not affect processing for Platform operation purposes.

We monitor gameplay patterns, session frequency, deposit velocity, and self-exclusion status to identify players who may be experiencing gambling-related harm. This data processing is carried out in the interests of player welfare and forms a core part of our responsible gaming commitments. Where indicators of problem gambling are detected, our team may proactively reach out or apply account-level protections. Visit our Responsible Gaming page for full details.

We share necessary data with carefully selected third-party service providers who assist us in operating the Platform. These include:

1. Payment processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank — who require transaction data to process your deposits and withdrawals.
2. Game studios — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who may process session-level data to deliver game content and record outcomes.
3. KYC & identity verification providers who process your identity documents to confirm your age and identity on our behalf.
4. Cloud hosting & infrastructure providers who store Platform data on secure servers protected by industry-standard security controls.

All service providers are bound by confidentiality obligations and are prohibited from using your data for purposes beyond what jeeta7 has authorised.

We may disclose personal data to law enforcement agencies, financial intelligence authorities, or other competent bodies where required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights, property, or safety of jeeta7, our players, or the public.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following indicative retention periods apply:

After applicable retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to any individual. Self-exclusion records are retained indefinitely to prevent re-registration by excluded players.

Subject to applicable law, you have the following rights in relation to your personal data held by jeeta7:

1. Right of Access — You may request a copy of the personal data we hold about you and information about how it is being used.
2. Right to Rectification — You may ask us to correct inaccurate or incomplete personal data.
3. Right to Erasure — You may request deletion of your personal data where we no longer have a legal basis to retain it (subject to legal record-keeping obligations).
4. Right to Restrict Processing — You may ask us to pause processing of your data in certain circumstances, for example while a correction request is under review.
5. Right to Object — You may object to processing based on our legitimate interests, and you may withdraw marketing consent at any time.
6. Right to Data Portability — Where technically feasible, you may request a structured, machine-readable copy of the data you have provided to us.

To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 days. We may need to verify your identity before processing any request.

jeeta7 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

1. Encryption at rest — Stored data including personal records and financial logs are encrypted using AES-256 encryption.
2. Access controls — Staff access to personal data is granted on a strict need-to-know basis with role-based permissions, mandatory authentication, and access logging.
3. Intrusion detection — Automated monitoring systems continuously scan for suspicious network activity, brute-force attempts, and anomalous data access patterns.
4. Secure password storage — Account passwords are hashed using industry-standard algorithms; we never store passwords in plain text.
5. Regular security reviews — Our infrastructure and application security posture is reviewed regularly by qualified security professionals.

While we take all reasonable measures to protect your data, no system is entirely immune to risk. In the event of a data breach that may affect your rights, we will notify affected users promptly in accordance with applicable data protection obligations.

jeeta7 uses cookies and similar local storage technologies to improve your experience on the Platform. The types of cookies we use are as follows:

1. Strictly Necessary Cookies — Essential for the Platform to function correctly, including session management, login state, and security tokens. These cannot be disabled.
2. Functional Cookies — Store your preferences such as language settings, game lobby filters, and UI customisations across sessions.
3. Analytics Cookies — Collect anonymised usage data (pages visited, session duration, feature interactions) to help us improve Platform performance and usability.
4. Marketing Cookies — Used only with your consent to serve relevant promotional content and measure the effectiveness of our campaigns.

Most web browsers allow you to manage cookie preferences through their settings. Disabling non-essential cookies may affect certain Platform features. Strictly necessary cookies cannot be blocked without impairing Platform functionality.

For all privacy-related enquiries, data subject access requests, consent withdrawals, or complaints about how jeeta7 handles your personal data, please contact our support team at:

Email: [email protected]
Subject line: Privacy Rights Request
Response time: Within 5 business days
Business hours: 09:00–21:00 BST (UTC+6), Monday–Saturday

We are committed to resolving all privacy-related enquiries fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority applicable in your jurisdiction.